* The low refinance rates you want - Remember, the mortgage rates you pay will go a
long way toward determining your monthly payment.
* No hidden loan costs - This is another area in which to be very careful. Go over the mortgage contract and all add-on's with a fine toothed comb. It is common practice in the industry to slip in extra fees and charges that can add up to thousands of dollars. Some mortgage firms feel they have you with your back to the wall and you either won't notice these additional fees, or will just go ahead and pay them. It is a good practice to hire an experienced real estate attorney to examine the contract. The few hundred dollars it may cost is a pennies compared to the money you'll pay because of a one sided refinance contract.
* Excellent service - You need to someone who is responsive to answer any questions
you may have during the refinance process.